Upsell revenue on autopilot.
From room-ready to offer sent — no manual work.
- No cold calls, no paper trails
- Curated, timely offers by AI
- Auto-approve with smart rules
- Auto-charge to linked account
- Email, SMS & Guest Portal delivery
Trusted by leading hospitality brands
Hands-off — offers, approvals & charges run on your rules
Delivery channels: Email, Airbnb App, Chat, SMS & Guest Portal
Services, offers, rentals & packages — set up as many as you want
Front-desk calls needed to sell early check-in again
Every upsell your guests actually want — plus the ones only you offer
Price each service however you like: charge for it, bundle it, or give it away free as a loyalty perk. You set the rules, Lynx does the selling.
Early Check-In
Sell the gap between stays. The moment housekeeping marks the room ready, the offer fires and the digital key timestamp updates automatically.
Late Check-Out
Offer extra hours only when the calendar allows. Lynx checks the next arrival, approves the request, and extends the access code — untouched by staff.
Parking
Your parking, your policy. Charge per night, per stay — or offer it free to direct bookers and repeat guests. Guests reserve their spot right from the portal.
Custom Upsell Services
Offer anything unique to your properties — private chef, airport pickup, ski passes, boat slips, firewood bundles. If you can deliver it, Lynx can sell it.
Room & Property Upgrades
Move guests into a better unit and capture the difference. Availability-aware offers go out pre-arrival — right when upgrade intent is highest.
Rentals & Equipment
Bikes, kayaks, cribs, beach gear, grills. Guests book gear from the portal; Lynx notifies your vendor or team to fulfill — and charges automatically.
Destination Packages
Tours, tickets, dining, and local experiences bundled and sold through your brand — turning your guest portal into a concierge desk that never sleeps.
Pet Fees, Mid-Stay Cleans & More
Pet fees, extra cleaning, fridge restocks, welcome baskets — recurring operational upsells that add up stay after stay, with zero chasing.
Other tools send offers. Lynx runs the whole workflow.
Follow one early check-in from turnover to unlocked door. Every step below happens without a single call, text, or spreadsheet — orchestrated by the smart rules you set once.
Guest checks out
Lynx detects checkout via your PMS and smart lock activity, and starts the turnover clock.
AutomatedCleaning crew dispatched
Housekeeping gets a task instantly. Thermostats shift to eco mode while the unit is empty.
AutomatedRoom marked ready
The cleaner taps “done.” The unit's status flips to ready — hours ahead of standard check-in.
AutomatedSmart rule fires
Room ready + arriving guest + your pricing rule = early check-in offer sent by email, SMS & portal.
Your rulesGuest accepts & pays
One tap in the portal. Auto-approval kicks in and the card on your linked account is charged.
AutomatedDoor & comfort update
Digital key and access code shift to the new time. The thermostat moves to your welcome temperature.
AutomatedThe same engine powers late check-outs, parking, rentals, and your custom services. Lynx even notifies external vendors when a purchase needs fulfillment — and logs every auto-approved, approved, pending, and denied request in your dashboard.
Set the rules once. Lynx sells for you every stay after.
Build if-this-then-that rules around seasons, occupancy, property status, guest type, and timing. Offers go out only when the conditions you defined are met — and requests are approved or denied by the same logic.
- Auto approvals & denials based on availability, calendar gaps, and your pricing rules.
- Manual override anytime — get notified and approve or deny with one tap when you'd rather decide.
- Seasonal pricing — charge for parking in peak season, gift it free in shoulder months.
- Vendor handoff — external vendors are notified automatically when a purchase needs fulfilling.
Room is marked ready AND arrival is 4+ hours away
Offer early check-in at $45 via SMS + Guest Portal, auto-approve on payment
Allow AI to upsell direct bookers on stays of 5+ nights — free parking and a mid-stay clean at 20% off, offered automatically
No arrival tomorrow AND it's off-season
Offer late check-out at $35, extend digital key on acceptance
Guest purchases your custom “Private chef dinner” service
Auto-charge the linked account and notify the vendor with booking details
Right offer, right channel, right moment
As triggers are met, guests receive offers wherever they already are — no app download required.
Branded pre-arrival offers timed by your triggers — season, occupancy, and property status.
Text / SMS
Time-sensitive offers like same-day early check-in land instantly where guests actually look.
Guest Portal
Your white-labeled portal shows every available service, rental, and package — browse, tap, pay.
In-Room TV
Pair with Lynx Hospitality TV to surface mid-stay offers on the biggest screen in the room.
Every request, every dollar, one screen
Auto-approved, approved, pending, denied — every guest request lives in a single dashboard with the revenue it generated.
- Track upsell revenue per service, property, and channel.
- Filter, download, print, or share reports with owners and stakeholders.
- Spot your winners — see which offers convert and double down.
- Cut front-desk cost — the concierge desk is now software.
Upsells that talk to your smart devices
This is what makes Lynx upsells truly automated: they're wired directly into your locks, thermostats, and sensors. One platform replaces your check-in tool, messaging tool, upsell tool, and device manager.
- Early check-in sold? The digital key and access code re-timestamp themselves.
- Welcome temperature — thermostats adjust before the guest walks in.
- Asset protection included — leak, humidity, noise/party, and temperature monitoring on the same rules engine.
- Works with your PMS — Track, Guesty, Cloudbeds, Streamline, Mews, and more.
Frequently asked questions
Yes — parking is fully configurable per property. Charge per night or per stay, or set it to free for all guests or just specific segments like direct bookers and repeat guests. You can even switch between paid and free by season using smart rules.
Anything you can deliver: private chefs, airport transfers, ski or beach gear, boat slips, celebration setups, grocery pre-stocking — you name the service, set the price, choose the trigger, and decide whether it auto-approves or waits for your confirmation. Vendors are notified automatically when there's something to fulfill.
No. Offers arrive by email, text, and your white-labeled web-based guest portal — no download required. The platform supports multiple brands, so every touchpoint carries your name, not ours.
Guests pay in the portal and the charge goes directly to your linked account. Approved requests are charged automatically — no invoicing, no chasing, no paper trail.
You're always in control. Any service can be set to manual approval — you get a notification and approve or deny with one tap. Most managers start manual, watch the dashboard, then flip their proven offers to auto-approve.
Stop leaving early check-ins, parking, and services on the table.
See how Lynx turns your turnover gaps and guest requests into automated revenue — in a 15-minute demo tailored to your properties.