fbpx
Lynx
Guest Check-in & Multiplatform Engagement Automation - Lynx
Guest Check-in & Multiplatform Engagement Suite (Powered by AI)

Curate a guest experience that looks like hotel but feels like home.

  • Boost guest affinity
  • Drive service upsells
  • Get more re-bookings
Checked in
Guest affinity ↑

Guest experience owners at vacation rentals & boutique hotels prefer Lynx

Marriott Awayday AvantStay Midgett Realty Emerald Isle Realty VRC
Testimony

We have Lynx in every market we operate. Lynx allows the corporate team complete visibility into the field operations in real time. Our guests don't have to download an app, they love the convenience and our owners love the extra security.

Brian, COOI Love Vacations

We love Lynx and the ability to integrate with a variety of devices. The technology features and capabilities are fabulous. Being able to onboard a new home without replacing current smart devices has been invaluable. The reporting and features on the dashboard are constantly expanding.

Jennifer, President & FounderArrived

Lynx is a futuristic platform solving the real need for growing VRMs.

Eric, Founder & CEOVacasa
Product Suite

Mix and match different modules to upgrade your guest experience.

And offload brand design and content creation to our in-built AI assistant.

Contactless check-ins

Automatically set up personalized access codes for every guest. Let your guests use the same code across garage, lobby and elevators. And make it work even when locks go offline.

  • All door and lock types
  • Direct integrations with 95% brands
  • Inhouse support for all lock issues
Contactless check-in with Lynx

In-room hospitality TV

Turn your existing in-room TVs into an always available host. Welcome guests by name when they walk in. Display wi-fi details, add-on services and guidebook.

  • AI-assisted brand design
  • AI-assisted guidebook generation
  • Available on Google, Apple, Fire, Roku
In-room hospitality TV by Lynx

Unified guest portal

Provide guests with everything they need in one place, from pre-check-in to next booking. Centralize access codes, room controls, guidebook, stay info, services and chat.

  • AI-assisted brand design
  • AI-assisted guidebook generation
  • Embedded 2-way chat
Unified guest portal by Lynx

Unified conversation inbox

Manage two-way guest communication from one inbox. Answer questions across properties and channels with the help if AI. Maintain full conversation history for quick recap and reply.

  • AI chat and voice assistant
  • Send and receive images and files
  • 4-in-1 inbox (SMS, Airbnb, Guest portal, Email)
Unified conversation inbox by Lynx

Room controls

Allow guests to set temperature from their guest portal. Control all thermostats remotely using rules. Set alerts for property lighting, water wastage, noise, and more.

  • Multiple ambient controls
  • Direct integrations with 300 devices
  • Inhouse support for hardware issues
Room controls by Lynx

Message automations

Send messages in real-time based on lock activity. Set up branded templates for different types of messages. Create if-then rules to trigger them automatically.

  • Auto-send messages to guests
  • Send task notifications to staff
  • Get alerts for suspicious activity
Message automations by Lynx
Proofs

Lynx is a seasoned automation provider in the hospitality vertical.

VRMA

Founded and run by a former owner-operator family

VRMA member (Vacation Rental Management Association)

Most Innovative Self Check-in Award

Category innovator in contact-less check-ins

Most Innovative Self Check-in Solution 2022 by Resorts & Retreats

Hotel Tech Report

4.6 / 5 average rating on
Hotel Tech Report

America’s Fastest Growing Private Companies by Inc. 5000

FAQs

FAQs

Yes, most modules can be purchased standalone; others work best when used in conjunction with another. Based on our experience and observations, we have created bundles and packages.
The pricing varies by number of units. As the number of units increases, your per unit and per guest price decreases, so there is a volume discount built into the pricing model.
Lynx has deep 2-way integrations with 30+ PMS’es, and 20+ hospitality automation tools. See list of supported integrations.
Yes, many of our big clients use our APIs to integrate Lynx with their home-grown PMS’es and other automation tools.
Yes, Lynx supports variable configurations across units, with the help of groupings. You can define different branding, content, workflows and more for different groups of units - yet manage them all from one common interface.
Yes, Lynx lets you provide custom access to property owners by creating different user permissions.
Yes, since Lynx is super-focused on short-term rentals, we are always open to deepen our product to serve the category better. Unlike other hospitality automation vendors, Lynx develops all its modules natively (instead of using third-party APIs). This allows us to build custom features for you.
Customer support is available for your seven days a week, through in-product live chat as well as phone & email.

Design a guest experience that brings your guests back, again and again.