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Lynx
Lynx — AI-Powered Guest Welcome & Engagement Suite
AI-Powered Guest Experience Platform

Don't merely digitise
your guest experience.
Make it unforgettable.

Welcome and engage hotel and boutique property guests in a way that feels like home — familiar, warm, and dependable. RFID & Mobile Keys, front desk-free check-in, and seamless upsells, all in one suite.

Boost guest affinity
Drive service upsells
Get more re-bookings
Front desk-free operations
app.lynxhospitality.com/dashboard
Dashboard
Check-ins
Guest portal
Inbox
Room controls
Upsells
Good morning, Sarah ☀️ Thursday, May 7 · 42 active reservations
Today's check-ins
24
↑ 12% vs yesterday
Upsell revenue
$1,840
↑ 8% this week
Guest satisfaction
4.8 ★
+0.2 this month
Front desk visits
3
↓ 87% reduction
Recent check-ins
AT
Akira Tanaka
Room 412 · Just now
Mobile Key
MR
Maria Rodriguez
Suite 801 · 14 min ago
RFID
JK
James Kim
Room 205 · 1h ago
Upsold +$95
Weekly upsell revenue
M
T
W
T
F
S
S
Trusted by
Marriott Hilton IHG Accor Wyndham Best Western Hyatt
Why Lynx

Don't merely digitise your
guest experience — make it
memorable and dependable.

Stop stressing guests with difficult-to-remember access codes or overwhelming them with a dozen notifications during their stay.

Own your guests, no matter where they book

Point them to your guest portal to access everything in one place. Make pre check-ins easy to complete. Reinforce your brand across every touchpoint, every time.

Build a deeper connection with your guests

Wow guests with a personalised in-room welcome. Send real-time messages based on lock activity. Enable seamless two-way messaging between guests and staff throughout the stay.

Run the entire show without IT stress

Track all hardware and software workflows from one dashboard. Troubleshoot issues without calling five different firms. Prevent technical glitches from ever reaching your guests.

What customers say

Trusted by guest experience
owners worldwide

🏨 Boutique Hotel Portfolio

"Lynx transformed how we operate across our boutique portfolio. Guests check in seamlessly with their phones, our front desk team is freed up for real hospitality, and our upsell revenue has grown meaningfully."

JM
James Mitchell
GM, The Rosewood Collection
🏙️ Urban Hotel Brand

"The RFID and mobile key setup was remarkably smooth. Our guests love walking straight to their rooms without stopping at the front desk. The parking upsell alone has been a game-changer for revenue."

SP
Sara Patel
Director of Operations, Urban Stay Hotels
🌴 Resort Collection

"Deep Cloudbeds integration meant zero disruption. Within days our team was running a fully front desk-free morning shift. Guest feedback scores have climbed consistently since rollout."

TR
Tom Reyes
Property Manager, Archipelago Resorts
Product suite

Mix and match modules to
upgrade your guest experience

Fast-track design and content creation with our in-built AI assistant. Offload the heavy lifting while your team focuses on hospitality.

Digitalising check-in with RFID & Mobile Keys

Give every guest a seamless, secure arrival experience. No queues, no plastic cards, no manual handovers. Guests tap their phone or use RFID to access their room, parking, lobby, and elevators — all from the moment they arrive.

  • All door and lock types supported
  • Direct integrations with 95%+ of lock brands
  • Mobile Key & RFID — works even when locks go offline
  • Boarding Pass: digital pre-arrival guest journey
  • In-house support for all hardware issues
Learn more about check-in →
AT
Akira Tanaka
Room 412 · Arrival today 3:00 PM
Check-in methodMobile Key
Room accessRFID + Mobile
Parking add-onUpsold ✓ +$45
Front desk visitNot required
Mobile Key Active
01 — Boarding Pass

Boarding Pass

A branded digital guest journey that starts before check-in. Guests receive reservation details, upsell offers, and their room key — all on their phone.

Learn more →
02 — Front Desk Free

Front Desk-Free Operations

Automate the entire arrival process. Free staff from repetitive check-in admin to focus on genuine hospitality. Reduce costs without sacrificing satisfaction.

Learn more →
03 — Upsell Engine

Smart Upsells

Automatically offer parking, room upgrades, late check-out, and services at the moments guests are most likely to say yes. More revenue, zero extra effort.

Learn more →
04 — In-Room TV

In-Room Hospitality TV

Turn existing TVs into a 24/7 digital host. Welcome guests by name, display Wi-Fi, add-on services, and your AI-assisted guidebook on Google, Apple, Fire, and Roku.

Learn more →
05 — Unified Inbox

Unified Conversation Inbox

Manage two-way guest communication from one inbox. Answer questions across properties with AI. 4-in-1: SMS, Airbnb, Guest Portal, Email. Full conversation history.

Learn more →
06 — Room Controls

Room Controls & Automations

Allow guests to control temperature from their portal. Manage thermostats remotely. Set alerts for lighting, noise, water usage. 300+ device integrations.

Learn more →
Integrations

Lynx integrates with your
entire hospitality tech stack

Deep 2-way integrations with 30+ PMS platforms and 20+ hospitality automation tools. Already running one of these? You're ready to go.

Cloudbeds
MEWS
Opera
SiteMinder / SNT
WebRezPro
RDP
Airbnb
+ 24 more PMS

Need a custom integration? Lynx develops all modules natively and builds custom features on request.

Solutions

Make your guest experience
as unique as your stay

Whether you manage a boutique hotel or a full portfolio — Lynx adapts to your property type, brand, and workflows.

Hotels & Boutique Hotels

Wow guests from the moment they arrive

Make every guest feel instantly at home when they check in and walk into their room. Reinforce your brand immersively across your portfolio. Engage guests on their terms.

Boarding Pass Mobile Keys RFID Upsell
Vacation Rental Managers

Give guests a warm welcome without being there

Wow guests with a warm digital check-in. Give them everything they need to be in control of their stay. Be readily reachable for queries — without manual effort on your part.

Guest Portal Auto-messages Room Controls
Property Management Companies

Scale operations across your entire portfolio

Adopt a guest-friendly engagement solution across all units. Give custom branding and automation controls to individual owners. Run everything from one interface.

Multi-property Custom Branding PMS Sync
Why trust Lynx

A seasoned automation provider
in the hospitality vertical

Founded and run by a former owner-operator family who understands what hoteliers and property managers really need — not just what looks good in a demo.

10,000+
Properties powered
by Lynx globally
4.6/5
Average rating on
Hotel Tech Report
95%+
Lock brand
integrations supported
VRMA Member — Vacation Rental Management Association
Most Innovative Self Check-in Solution 2022
America's Fastest Growing — Inc. 5000
Getting started

Get Lynx for your properties
in three simple steps

No lengthy onboarding. No IT headaches. Just plug in your tech stack and start delighting guests from day one.

1

Request a demo

Check out what the Lynx suite can do for your specific property type and portfolio — no pressure, just a tailored walkthrough.

2

Discuss pricing

Get tailored pricing for your needs and scale. Volume discounts built directly into the model as your portfolio grows.

3

Start onboarding

Add your tech stack, people, and workflows. Our team handles the heavy lifting — you start delighting guests.

FAQs

Frequently asked questions

QCan I purchase a specific module standalone?

Yes, most modules can be purchased standalone. Others work best in conjunction with another module. We've created bundles and packages to help you get started quickly.

QWhat is your pricing based on?

Pricing varies by number of units. As your portfolio grows, your per-unit and per-guest price decreases — a volume discount is built directly into the model.

QWhich PMS platforms do you integrate with?

Lynx has deep 2-way integrations with 30+ PMS platforms including Cloudbeds, MEWS, Opera, SiteMinder, WebRezPro, RDP — and 20+ hospitality automation tools.

QDo you also provide APIs for our own tech stack?

Yes. Many of our larger clients use our APIs to integrate Lynx with their home-grown PMS and other automation tools.

QWe need different branding across units. Is that supported?

Yes. Lynx supports variable configurations across units using groupings. Define different branding, content, and workflows for different groups — yet manage them all from one interface.

QCan we give property owners access to their own controls?

Yes. Lynx lets you provide custom access to property owners by creating different user permission levels tailored to each role.

QHow flexible is Lynx with custom requirements?

Very flexible. Unlike many vendors, Lynx develops all modules natively rather than relying on third-party APIs. This allows us to build custom features for your specific operation.

QWhat is your customer support availability?

Customer support is available seven days a week through in-product live chat, phone, and email. No ticket queues — real people who know hospitality tech.

Ready to begin

Design a guest experience that
brings your guests back,
again and again.

Don't just digitise your guest experience. Make it warm, memorable, and dependable. Lynx makes it effortless to do both.